Category Archives: Training and development

Beat the Heat! How to Hire the Best Seasonal Staff

How to Hire the Best Seasonal Staff

With summer approaching, the need for effective seasonal workers is at all-time high. During these seasonal peaks temporary staff are often thrown in at the deep end and without effective staff training, are more likely to sink than swim – which can only hurt the business. However, before developing your training strategy, you need to […]

10 More Inspiring Hospitality Leaders All Hotel Managers Should Be Following

More Hospitality leaders

In a previous blog post we mentioned ten inspiring hospitality leaders and influencers that are helping to shape the future of the hospitality industry. We had such an amazing response that we decided to share even more of the leaders that are helping keep the community up-to-date with the latest trends, news and hospitality insights. […]

Why Temporary Seasonal Staff Are Needed in Hospitality

Temporary Seasonal Staff

The summer holidays are fast approaching and odds are you have some fun in the sun planned – and you’re not the only one. A higher demand in services results in hospitality businesses needing more staff to cater for the needs of their customers. However, these staff only need to fill the gap temporarily. This […]

10 Inspiring Hospitality Leaders All Hotel Managers Should Be Following

Hospitality Leaders

Social media can often feel overwhelming and at time like you’re being inundated with noise. For hotel managers, or any hospitality manager, it can often feel like all that’s out there are influencers who care more about getting the perfect photo of a travel spot, rather than providing content which is truly useful for you. […]

Essential Hospitality Training Programs That Will Free You From Management Hell

Hospitality training

Management isn’t easy. It’s a demanding but crucial role in any industry, especially when it comes to hospitality. We know that sometimes it can feel overwhelming. As if you’re constantly spinning plates and juggling different tasks to keep your level of service high. However, it doesn’t have to be this way. Surrounding yourself with a […]

10 Incredible Bartenders Shaking up Instagram

Bartenders

Whether you’re a seasoned bartender, or a newcomer looking to level up your knowledge, there’s always more to learn! A great way to find inspiration and keep up-to-date on trends, is by following the right social media accounts. With Instagram in particular, there’s a diverse and rich group of bartenders shaking things up. We’ve got […]

5 Ways Microlearning Can Supercharge Your Hospitality Training

Hospitality training

Microlearning is a form of short, focused training that’s usually no more than 5-10 minutes. Typically designed for skill-based understanding and learning, microlearning is a perfect strategy for hospitality training in particular. It’s a learner-centric form of training, delivered predominantly in videos, audio, infographics, etc. Here’s 5 ways microlearning can supercharge your hospitality training: 1. […]

Are My Hospitality Staff Actually Learning on my LMS?

Hospitality training

If you’ve asked yourself this question, don’t worry, you’re not alone. Gauging the effectiveness of your hospitality training and whether or not your staff are learning, is the make or break of any learning management system (LMS). We’ve laid out five key points to help you discover and track the progress of your staff, and […]

How To Train Your Seasonal Hospitality Staff, Without Breaking The Bank

Hospitality training

Seasonality has a big influence on the hospitality industry. From popular holiday seasons where guests are at a yearly high, to the inevitable quiet periods with far less visitors and likewise, staff. There is an understandable reluctance to invest too much time and resources into hospitality training, in regards to temporary staff. After all, they […]

5 Tips To Help You Build Better Hospitality Training Quizzes

Hospitality training

Your staff are doing great! They’re diving deep into their new hospitality training tool and learning better than ever. But how can you make sure that they’re retaining what they’ve learned? Quizzes are a great way of not only testing your staff’s knowledge but engaing with them even further. Here are 5 helpful tips to […]