Author Archives: Matty Finnie

10 Inspiring Coffee Experts Every Aspiring Barista Should Be Following

Coffe experts

Whether you’re a seasoned barista, or a newcomer looking to level up your knowledge, there’s always more to learn! It’s no secret that coffee is fast becoming one of the most photographed and shared drinks across all social media platforms. With Instagram in particular, you can get a grasp of the latest coffee crazes, latest […]

10 Experts All Restaurant Managers Should Be Following in 2019

Restaurant manager experts

Running a restaurant is no easy task. As a restaurant manager, finding the time to research the latest trends and tips for success can be difficult – not to mention another plate that you’ll have to spin! However, why spend time and resources doing this when there are experts curating and posting all of this […]

How to Track and Automate Your Hospitality Compliance Training

Hospitality compliance track and automate

Hospitality compliance training is an all too important factor for the industry. There’s not only a legal obligation involved but an obligation for your employees to provide the best service possible. However, keeping track of all ongoing, and expired, compliance training can put a strain on time and resources, no matter the size of your […]

5 Ways to Become a Better Hospitality Manager in 2019

Become a Better Hospitality Leader

To make a business successful, a lot of hard work, dedication and responsibility falls onto the laps of hospitality managers. This can be a lot of pressure, regardless of the size of your business or the number of employees that you have depending on you. A good hospitality manager should always be looking to improve […]

Why Food Safety Compliance in Hospitality Is so Important

Food Safety Compliance

Customer safety should always be in the forefront of your mind, especially for those working in the hospitality industry. You have a legal and moral responsibility to ensure that your staff are properly trained to reduce the risk of your customers getting injured or falling prey to food related illnesses. This is why food safety […]

5 Affordable Ways Restaurant Managers Can Attract More Customers

It’s difficult to stand out as a business in most sectors, but the restaurant industry in particular is one of the most competitive. With close to 70% of new restaurants going out of business in their first three to five years, finding and keeping a loyal customer base is an important step that restaurant managers […]

How to Collect Feedback and Improve Your Seasonal Staff Training

Improve Seasonal Staff Training

Following our previous blog sharing tips and tricks on how to track and evaluate your seasonal staff training, you should have collected quite a fair bit of feedback on your current training programs. With this new resource of information, you can now refine and improve your seasonal staff training, making it more effective than ever! […]

5 Simple Ways You Can Keep Up-To-Date with the Latest Hospitality Trends

In every industry change is a normal factor and it’s no secret that the hospitality industry is always evolving. For your business to stay competitive you need to cater to these changes and make yourself more appealing to your customers. Staying on top of the latest hospitality trends ensures that you’re always relevant – showing […]

Beat the Heat! How to Hire the Best Seasonal Staff

How to Hire the Best Seasonal Staff

With summer approaching, the need for effective seasonal workers is at all-time high. During these seasonal peaks temporary staff are often thrown in at the deep end and without effective staff training, are more likely to sink than swim – which can only hurt the business. However, before developing your training strategy, you need to […]

10 More Inspiring Hospitality Leaders All Hotel Managers Should Be Following

More Hospitality leaders

In a previous blog post we mentioned ten inspiring hospitality leaders and influencers that are helping to shape the future of the hospitality industry. We had such an amazing response that we decided to share even more of the leaders that are helping keep the community up-to-date with the latest trends, news and hospitality insights. […]