Your staff are doing great! They’re diving deep into their new hospitality training tool and learning better than ever. But how can you make sure that they’re retaining what they’ve learned? Quizzes are a great way of not only testing your staff’s knowledge but engaing with them even further. Here are 5 helpful tips to…
Category Archives: Training and development
As with anything new, there’s always a risk of alienating some people when first launching – and eLearning is no different. If your staff is used to a certain way of receiving their hospitality training, then making the change to eLearning could lead to some staff dropping off or feeling alienated. But that doesn’t have…
Videos are the future of eLearning. Visual information is processed much faster and is easier to remember than text-based information. So why wouldn’t you use that to your advantage and utilise video-based learning to boost your staff’s training? However, today’s viewers have a much higher expectation of video content. In educational videos the need to…
Hospitality eLearning is a vital part of the industry these days. As everything is becoming more and more accessible, so are learning methods. In case you’re worried about the high prices of eLearning, you don’t have to! We’ve laid out a step by step guide on how to start your eLearning journey for free! Find…
Times are changing. More and more of our day-to-day tasks are happening online. Whether that’s answering emails, scheduling shifts or organising payroll – the list goes on and on. So why should your training be any different? Here are five tell-tale signs that you should ditch the textbooks, adopt eLearning and start boosting your staff’s…
Isn’t eLearning supposed to be the most engaging way to train staff? Then why isn’t my eLearning working? These are questions that all staff trainers, at some point in time, have asked themselves. Regardless if your company is large or small there are common problems and missteps that pop up when creating and distributing your…
Your hospitality business is growing. Your hospitality staff needs to expand. You hire new blood to cope with the growing customer demand. You show them the ropes. Things look promising for a couple of months… but then they leave, just like that. You’re left scratching your head and back on the search. The truth is,…
In this post, we’re going to look at why we think small companies can, and even should be using eLearning tools as an affordable and powerful hospitality training solution for their growing team. Let’s start with a simple fact: most employees join a hospitality team because they want to learn and develop their skills. They…
Courses are important, they are a big part of an LMS or eLearning system. We have to have good content for our learning and development efforts to work. This is the only way our team can become engaged and interested in what we have to offer them – but good courses can be expensive and…
A hospitality business is as good as the people in it. Without staff with the right attitude and adequate training, the venue (hotel, restaurant, bar etc.) would be a pointless endeavour. We strive to offer an experience, not merely food and drink items. This is where a good employee induction comes in. If you are…