Category Archives: Innform

Strong Customer Authentication (SCA)

On 14 September 2019, the second Payment Services Directive (PSD2) will extend to online payments. New requirements for authenticating online payments will be put into place. In this short post, we’ll introduce these new requirements known as Strong Customer Authentication (SCA) What is Strong Customer Authentication? In order to make online payments more secure for […]

Can MicroLearning Replace Traditional eLearning?

Hospitality Compliance_Effective Workforce

So if you’re an HR manager or a learning and development manager, I know what you’re thinking: Isn’t Microlearning just another buzz word? Well, no, actually! Microlearning is a tried and tested method to educate learners efficiently in corporate elearning. But people out there seem to still confuse MicroLearning for inadequate or simplistic training. Some […]

The Benefits of Online Hospitality Compliance Training

Benefits of Online Hospitality Compliance

In the past few blog posts, we’ve explored the importance of hospitality compliance and how you can track and automate your training to make it more effective. However, you may be asking yourself – why should I put my compliance training online? What benefits does online compliance training have versus traditional training? The traditional classroom […]

10 Experts All Restaurant Managers Should Be Following in 2019

Restaurant manager experts

Running a restaurant is no easy task. As a restaurant manager, finding the time to research the latest trends and tips for success can be difficult – not to mention another plate that you’ll have to spin! However, why spend time and resources doing this when there are experts curating and posting all of this […]

How to Track and Automate Your Hospitality Compliance Training

Hospitality compliance track and automate

Hospitality compliance training is an all too important factor for the industry. There’s not only a legal obligation involved but an obligation for your employees to provide the best service possible. However, keeping track of all ongoing, and expired, compliance training can put a strain on time and resources, no matter the size of your […]

Why Food Safety Compliance in Hospitality Is so Important

Food Safety Compliance

Customer safety should always be in the forefront of your mind, especially for those working in the hospitality industry. You have a legal and moral responsibility to ensure that your staff are properly trained to reduce the risk of your customers getting injured or falling prey to food related illnesses. This is why food safety […]

How an LMS Can Help Put Your Seasonal Staff Training on Autopilot

Let’s face it, seasonal staff training takes time – time that often is already spread thin preparing them for the busy time ahead. This is where the saving grace of an LMS come to save the day. eLearning tools can cut down your training times and streamline a lot of the leg work for you. […]

How to Collect Feedback and Improve Your Seasonal Staff Training

Improve Seasonal Staff Training

Following our previous blog sharing tips and tricks on how to track and evaluate your seasonal staff training, you should have collected quite a fair bit of feedback on your current training programs. With this new resource of information, you can now refine and improve your seasonal staff training, making it more effective than ever! […]

Eyes on the Prize! How to Track and Evaluate Your Seasonal Staff Training

Tracking Progress_ Seasonal Staff Training

In our previous post we explored how to hire the best seasonal staff and what it takes to train them to a high standard. However, measuring the strength of that training is entirely different. Sometimes training needs to be tweaked or changed to be more effective. Which is why tracking the progress of, and measuring […]

Beat the Heat! How to Hire the Best Seasonal Staff

How to Hire the Best Seasonal Staff

With summer approaching, the need for effective seasonal workers is at all-time high. During these seasonal peaks temporary staff are often thrown in at the deep end and without effective staff training, are more likely to sink than swim – which can only hurt the business. However, before developing your training strategy, you need to […]