Being based in Shoreditch we’re spoiled for choice for great, independent coffee shops. Not only do our neighbours craft the best coffees in London, they have staff that go above and beyond on every visit. There’s nothing better than being welcomed with a warm environment and cheerful staff, followed by an amazing flat white! Here’s…
Management isn’t easy. It’s a demanding but crucial role in any industry, especially when it comes to hospitality. We know that sometimes it can feel overwhelming. As if you’re constantly spinning plates and juggling different tasks to keep your level of service high. However, it doesn’t have to be this way. Surrounding yourself with a…
Whether you’re a seasoned bartender, or a newcomer looking to level up your knowledge, there’s always more to learn! A great way to find inspiration and keep up-to-date on trends, is by following the right social media accounts. With Instagram in particular, there’s a diverse and rich group of bartenders shaking things up. We’ve got…
Microlearning is a form of short, focused training that’s usually no more than 5-10 minutes. Typically designed for skill-based understanding and learning, microlearning is a perfect strategy for hospitality training in particular. It’s a learner-centric form of training, delivered predominantly in videos, audio, infographics, etc. Here’s 5 ways microlearning can supercharge your hospitality training: 1….
If you’ve asked yourself this question, don’t worry, you’re not alone. Gauging the effectiveness of your hospitality training and whether or not your staff are learning, is the make or break of any learning management system (LMS). We’ve laid out five key points to help you discover and track the progress of your staff, and…
Seasonality has a big influence on the hospitality industry. From popular holiday seasons where guests are at a yearly high, to the inevitable quiet periods with far less visitors and likewise, staff. There is an understandable reluctance to invest too much time and resources into hospitality training, in regards to temporary staff. After all, they…
Your staff are doing great! They’re diving deep into their new hospitality training tool and learning better than ever. But how can you make sure that they’re retaining what they’ve learned? Quizzes are a great way of not only testing your staff’s knowledge but engaing with them even further. Here are 5 helpful tips to…
As with anything new, there’s always a risk of alienating some people when first launching – and eLearning is no different. If your staff is used to a certain way of receiving their hospitality training, then making the change to eLearning could lead to some staff dropping off or feeling alienated. But that doesn’t have…
Videos are the future of eLearning. Visual information is processed much faster and is easier to remember than text-based information. So why wouldn’t you use that to your advantage and utilise video-based learning to boost your staff’s training? However, today’s viewers have a much higher expectation of video content. In educational videos the need to…
Hospitality eLearning is a vital part of the industry these days. As everything is becoming more and more accessible, so are learning methods. In case you’re worried about the high prices of eLearning, you don’t have to! We’ve laid out a step by step guide on how to start your eLearning journey for free! Find…