5 Affordable Ways Restaurant Managers Can Attract More Customers

It’s difficult to stand out as a business in most sectors, but the restaurant industry in particular is one of the most competitive. With close to 70% of new restaurants going out of business in their first three to five years, finding and keeping a loyal customer base is an important step that restaurant managers…

How to Collect Feedback and Improve Your Seasonal Staff Training

Following our previous blog sharing tips and tricks on how to track and evaluate your seasonal staff training, you should have collected quite a fair bit of feedback on your current training programs. With this new resource of information, you can now refine and improve your seasonal staff training, making it more effective than ever!…

5 Simple Ways You Can Keep Up-To-Date with the Latest Hospitality Trends

In every industry change is a normal factor and it’s no secret that the hospitality industry is always evolving. For your business to stay competitive you need to cater to these changes and make yourself more appealing to your customers. Staying on top of the latest hospitality trends ensures that you’re always relevant – showing…

Beat the Heat! How to Hire the Best Seasonal Staff

With summer approaching, the need for effective seasonal workers is at all-time high. During these seasonal peaks temporary staff are often thrown in at the deep end and without effective staff training, are more likely to sink than swim – which can only hurt the business. However, before developing your training strategy, you need to…

10 More Inspiring Hospitality Leaders All Hotel Managers Should Be Following

In a previous blog post we mentioned ten inspiring hospitality leaders and influencers that are helping to shape the future of the hospitality industry. We had such an amazing response that we decided to share even more of the leaders that are helping keep the community up-to-date with the latest trends, news and hospitality insights….

Why Temporary Seasonal Staff Are Needed in Hospitality

The summer holidays are fast approaching and odds are you have some fun in the sun planned – and you’re not the only one. A higher demand in services results in hospitality businesses needing more staff to cater for the needs of their customers. However, these staff only need to fill the gap temporarily. This…

10 Inspiring Hospitality Leaders All Hotel Managers Should Be Following

Social media can often feel overwhelming and at time like you’re being inundated with noise. For hotel managers, or any hospitality manager, it can often feel like all that’s out there are influencers who care more about getting the perfect photo of a travel spot, rather than providing content which is truly useful for you….