Building Rapport With Customers

17 Min • By Innform coach

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7 Lessons
1. Introduction
0:41
2. Connect rapport to outstandin…
2:18
3. Implement techniques to build…
3:00
4. Start a conversation
2:15
5. Enhance likability in person
2:32
6. Enhance likability on the phone
3:10
7. Enhance likability via email…
3:15